Planet Carp is committed to protecting your privacy
The Owners are committed to protecting your privacy. It is important to us that you should be able to use the Website without having to compromise your privacy in any way.
We will not pass on any specific information about any individual user (including your e-mail address) unless we have your prior permission.
What information do we collect?
We simply collect sufficient information to allow us to send your ordered goods to you. Your credit card details are processed by PayPal, not by this website. We do not have access to, or store, any of your credit card details.
Will information be disclosed to third parties?
The Owners will not sell, trade, or rent your personal specific information to others unless you have given us your permission.
Delivery times are calculated in working days - i.e. Monday to Friday inclusive. We aim to deliver your goods within 48 hours of processing your order. In cases where this is not possible, we will deliver your goods as soon as we can. Occasionally delivery times may be affected by factors beyond our control and therefore they cannot be guaranteed. We will inform you if we become aware of an unexpected delay.
Though we make every effort to preserve your privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Website.