All prices and charges on this site are in UK pounds. They include any VAT payable, but exclude delivery charges (for details see 'Delivery Charges' below). The total cost of your order will be the price of the products you order, plus the applicable delivery charge. All these will be set out clearly in your Shopping Basket before you submit your order.
Delivery charges for orders totalling less than £50.00 are £8.99.
Delivery is free on all orders totalling £50.00 or over.
We accept payment by Mastercard, Visa, Delta, Switch, and Solo. Payment is made securely via PayPal. We do not store your credit card details, or pass any of your details onto any third parties.
Delivery times are calculated in working days - i.e. Monday to Friday inclusive. We aim to deliver your goods within 48 hours of processing your order. In cases where this is not possible, we will deliver your goods as soon as we can. Occasionally delivery times may be affected by factors beyond our control and therefore they cannot be guaranteed. We will inform you if we become aware of an unexpected delay.
Custom rods leadtimes: You will be contacted when you have placed your order and informed of the specific delivery time for your purchase.
We try very hard to ensure that you receive your order in pristine condition. If your order should fail to arrive in perfect condition, please contact us. Our customer services contact details are given below.